Business Manager - Audi

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  1. Application Statement and Agreement

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ESSENTIAL DUTIES include the following. Other duties may be assigned.

Reports to work with a positive attitude, on time and ready to work.Maintains high customer satisfaction standards.Maintains a professional appearance.Keeps work area neat and clean.

• Ensures that each customer is greeted as quickly as possible.

• Implements and maintains a prospect tracking and follow-up system.

• Helps Genius' close deals when necessary.

• Communicates with new-vehicle and used-vehicle Genius' to ensure that dealership policies and procedures are understood and followed.

• Conducts sales training meetings as directed by the general sales manager

• Assists in development of improvement programs for Genius' who are having difficulty reaching their objectives.

• Contacts new owners within 24 hours of delivery to ensure complete satisfaction with sales and delivery process. Addresses any concerns or complaints immediately.

• Understands, keeps abreast of, and complies with federal, state, and local regulations that affect vehicle sales.

• Sells financing and credit life, accident, and health insurance to customers.

• Provides customers with thorough explanation of aftermarket products and extended warranties.

• Converts cash deals to finance.

• Establishes and maintains good working relationships with several finance sources, including the manufacturer.

• Processes finance and lease deals accurately and fairly through financial sources to secure approval.

• Conducts business in an ethical and professional manner.

• Processes all federal, state, and dealer paperwork related to vehicle transaction.

• Understands and complies with federal, state, and local regulations that affect the new- and used-vehicle and finance departments.

• Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.

• Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.

• Acquires and maintains current state insurance license, completing continuing credit insurance education as needed 

• Provides customers with complete explanation of manufacturer and dealership service procedures and policies.

• Seeks new lending institutions to secure competitive interest rates and finance programs continually.• Manages the alternative finance source program to ensure that several sources are available.

• Seeks insurance companies for insurance paper.

• Maintains insurance files.

• Sets up and maintains a program which will ensure 100 percent turnover to the F&I department.

• Provides sales force and sales managers with current information about finance and lease programs continually.

• Trains the sales staff regarding the benefits of financing, insurance and extended service programs.

• Works with sales managers to secure a reasonable profit from every sale.

• Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income.

• Ensures collection of all finance and insurance fees.

• Inspects all credit applications.

• Prepares reports on finance penetration.

• Works closely with general sales manager to establish sales department goals and objectives and ensures that they are achieved.

• Attends managers meetings.

• Handles all final rate quotations.

• Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.

• Processes Genius'end of month' commission sheets for accounting office payroll

• Supervises and trains designated backup to ensure continued efficiency and profitability in the F&I manager's absence.

• Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.

• Maintains a professional appearance. Maintains a clean and professional work environment. Daily attendance is essential.


Ability to communicate effectively.

Independently motivated with the ability to work within a team environment.

Excellent customer service/satisfaction skills.

Organized and computer proficient.Clean DMV.

Location: Sales in Sacramento, CA
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