Sales Client Advisor - BMW Sacramento

Sacramento, CA

ESSENTIAL DUTIES include the following. Other duties may be assigned. 

  • Reports to work with a positive attitude, on time and ready to work.
  • Maintains high customer satisfaction standards.
  • Maintains a professional appearance.
  • Keeps work area neat and clean.
  • Ensures that each customer is greeted as quickly as possible.
  • Implements and maintains a prospect tracking and follow-up system.
  • Helps Genius' close deals when necessary.
  • Communicates with new-vehicle and used-vehicle Genius' to ensure that dealership policies and procedures are understood and followed.
  • Conducts sales training meetings as directed by the general sales manager
  • Assists in development of improvement programs for Genius' who are having difficulty reaching their objectives.
  • Contacts new owners within 24 hours of delivery to ensure complete satisfaction with sales and delivery process. Addresses any concerns or complaints immediately.
  • Understands, keeps abreast of, and complies with federal, state, and local regulations that affect vehicle sales.
  • Sells financing and credit life, accident, and health insurance to customers.
  • Provides customers with thorough explanation of aftermarket products and extended warranties.
  • Converts cash deals to finance.
  • Establishes and maintains good working relationships with several finance sources, including the manufacturer.
  • Processes finance and lease deals accurately and fairly through financial sources to secure approval.
  • Conducts business in an ethical and professional manner.
  • Processes all federal, state, and dealer paperwork related to vehicle transaction.
  • Understands and complies with federal, state, and local regulations that affect the new- and used-vehicle and finance departments.
  • Completes paperwork necessary for vehicle sales and leases in a timely and efficient manner.
  • Checks all paperwork for correct title, lien information, taxes, etc., before forwarding to accounting.
  • Acquires and maintains current state insurance license, completing continuing credit insurance education as needed.
  • Provides customers with complete explanation of manufacturer and dealership service procedures and policies.
  • Seeks new lending institutions to secure competitive interest rates and finance programs continually.
  • Manages the alternative finance source program to ensure that several sources are available.
  • Seeks insurance companies for insurance paper.
  • Maintains insurance files.
  • Sets up and maintains a program which will ensure 100 percent turnover to the F&I department.
  • Provides sales force and sales managers with current information about finance and lease programs continually.
  • Trains the sales staff regarding the benefits of financing, insurance and extended service programs.
  • Works with sales managers to secure a reasonable profit from every sale.
  • Coordinates finance forecasting with sales department forecasting to achieve desired levels of penetration and income.
  • Ensures collection of all finance and insurance fees.
  • Inspects all credit applications.
  • Prepares reports on finance penetration.
  • Works closely with general sales manager to establish sales department goals and objectives and ensures that they are achieved.
  • Attends managers meetings.
  • Handles all final rate quotations.
  • Develops and monitors guidelines for working with customers to ensure maximum customer satisfaction.
  • Processes Genius'end of month' commission sheets for accounting office payroll
  • Supervises and trains designated backup to ensure continued efficiency and profitability in the F&I manager's absence.
  • Maintains an adequate and current supply of all required contracts and paperwork needed for completion and finalization of car deals.
  • Maintains a professional appearance. Maintains a clean and professional work environment. Daily attendance is essential.

                                    WHY JOIN THE NIELLO TEAM?

Our Vision

     To be Northern California’s leading automobile dealer for the products we represent.

 Our Mission

      We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.

 Our Core Values

      We are a team

      We respect each other

      We encourage self-improvement

      We hold high expectations

      We embrace change

      We enthusiastically value our customer

      We support our community

We offer Comprehensive Benefits and Perks such as:

  • Kaiser HMO, Sutter Health Plus HMO, Western Health Advantage HMO and HRA plans
  • 401(k) with Company Match
  • Vision & Dental plans (including orthodontic coverage)
  • Company paid Life and AD&D
  • Employee Assistance Program, Paid Time Off, and Paid Holidays
  • Discounts on Company Products and Services

 

                                    VOTED BEST PLACE TO WORK

The Niello Company has been recognized by Automotive News an incredible 26 times in their annual look at the Top 100 Best Dealerships To Work For. The Niello Company is proud to have had nine dealerships on this list since the inception of the program, many of which are multi-year and back-to-back recipients. The Niello Company has also been recognized as a Best Place to Work multiple times by the Sacramento Business Journal.