Support Staff - Volkswagen

Sacramento, CA

Expectations

Control service traffic flow and parking for the Service Department.  

Maintain a clean and safe service drive area, free of dirt, water, leaves, snow, etc. 

Wash vehicle exterior, cleans interior and exterior windows, and wipes down doorjambs. 

Vacuum interior of vehicles to remove loose dirt and debris. 

Clean engine and engine compartment with steam-cleaning equipment and various cleaning agents. 

Inspect vehicles for noticeable defects, such as dents, scratches, torn upholstery, and poor mechanical operation. 

Use proper eye, hand, and body protection when using products that require protection. 

Fill vehicle with fuel. Applies dressing on tires and tire wells. 

Maintain showroom and stock vehicles in clean and presentable condition at all times. 

Keep work area neat and clean. 

Operate all tools and equipment in a safe manner. 

Report any safety issues immediately to management. 

Empty garbage into designated areas. 

Open lot for business.

General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Qualifications / Licenses

Driver's License

Other

Ability to read and comprehend instructions and information.

Physical Requirements / Surroundings

Move throughout the company facility for most of the shift.

Spend time outdoors in the weather and elements.

Sitting

Infrequently

Standing

On a regular basis for prolonged periods

Walking

On a regular basis for prolonged periods

Bending, twisting and/or stooping

On a regular basis for prolonged periods

Kneeling and/or Squatting

On a regular basis for prolonged periods

Lifting

Over 50 lbs on a regular basis

Reaching and/or lifting overhead

On a regular basis for prolonged periods

Climbing

Stairs, ladders

Repetitive hand/finger movement

On a regular basis for prolonged periods

Grasping/grabbing with hands

On a regular basis for prolonged periods

Pushing and Pulling

On a regular basis prolonged periods

                                    WHY JOIN THE NIELLO TEAM?

Our Vision

     To be Northern California’s leading automobile dealer for the products we represent.

 Our Mission

      We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.

 Our Core Values

      We are a team

      We respect each other

      We encourage self-improvement

      We hold high expectations

      We embrace change

      We enthusiastically value our customer

      We support our community

We offer Comprehensive Benefits and Perks such as:

Kaiser HMO, Sutter Health Plus HMO, Western Health Advantage HMO and HRA plans

401(k) with Company Match

Vision & Dental plans (including orthodontic coverage)

Company paid Life and AD&D

Employee Assistance Program, Paid Time Off, and Paid Holidays

Discounts on Company Products and Services

                                    VOTED BEST PLACE TO WORK

The Niello Company has been recognized by Automotive News an incredible 26 times in their annual look at the Top 100 Best Dealerships To Work For. The Niello Company is proud to have had nine dealerships on this list since the inception of the program, many of which are multi-year and back-to-back recipients. The Niello Company has also been recognized as a Best Place to Work multiple times by the Sacramento Business Journal.