Parts Department Assistant - Jaguar Land Rover Sacramento

Sacramento, CA

                                                 PARTS DEPARTMENT ASSISTANT

                                                         JOB DESCRIPTION 

We are looking for a qualified individual to join our world-class team. 

Our ideal candidate exhibits a can-do attitude and approaches his or her work with vigor and determination. Candidates should have demonstrated the ability to learn quickly and work effectively in a fast-paced, rapidly changing environment and be excellent at multi-tasking. This is an entry level position with opportunity for growth. 

SUMMARY

The Parts Department Assistant provides support to the Department in the capacity as outlined below. 

QUALIFICATIONS

  • Driver’s License
  • Clean DMV

EDUCATION

  • High School Diploma (Preferred)
  • Assists the Shipping and Receiving Clerk in their daily duties and responsibilities
  • Assists the Parts Countermen in their daily duties and responsibilities
  • Ensures that parts area is kept neat and clean, and back area is neat and clean.
  • Helps Parts stocking
  • Answers phone calls, helping customer and providing basic information.
  • Assist with pulling and filling orders from stock
  • Assist with filling orders from service technicians and service advisors.
  • Accept and follow through on lawful directions from supervisors.
  • Prepare the product for presentation on the showroom floor.
  • Assist with periodic perpetual parts inventory
  • Assist with communication of parts availability to Service Advisors
  • Assist with keeping orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Sets up orders for daily shipment, delivery, or pick up.
  • Keeps front and rear counter areas clean and uncluttered.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.
  • Daily attendance is essential.
  • Assist with Body Shop Orders
  • Assist with following up on back ordered parts
  • Replenishes inventory from overstock as needed.
  • Other Duties as assigned 

ESSENTIAL JOB FUNCTIONS

PARTS ASSISTANT ROLE

  • Assists the Shipping and Receiving Clerk in their daily duties and responsibilities
  • Assists the Parts Countermen in their daily duties and responsibilities
  • Ensures that parts area is kept neat and clean, and back area is neat and clean.
  • Helps Parts stocking
  • Answers phone calls, helping customer and providing basic information.
  • Assist with pulling and filling orders from stock
  • Assist with filling orders from service technicians and service advisors.
  • Accept and follow through on lawful directions from supervisors.
  • Prepare the product for presentation on the showroom floor.
  • Assist with periodic perpetual parts inventory
  • Assist with communication of parts availability to Service Advisors
  • Assist with keeping orderly records of all repair orders, invoices, insurance estimates, and special order parts.
  • Sets up orders for daily shipment, delivery, or pick up.
  • Keeps front and rear counter areas clean and uncluttered.
  • Participates in all training programs that are made available.
  • Keeps current on new products and product updates.
  • Daily attendance is essential.
  • Assist with Body Shop Orders
  • Assist with following up on back ordered parts
  • Replenishes inventory from overstock as needed. Other Duties as assigned 

GENERAL EXPECTATIONS

  • Devote himself/herself to insuring satisfaction to customers.
  • Attend company meetings as required.
  • Maintain a follow-up system that encourages follow through with assigned projects.
  • Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
  • Understand the terminology of the business and keep abreast of technology changes in products and services.
  • Know and understand the federal, state and local requirements which govern the company’s business.
  • Follow lawful directions from supervisors.
  • Understand and follow work rules and procedures
  • Participate in performance management.
  • Interact well with others and be a positive influence on employee morale. 

PHYSICAL REQUIREMENTS (SURROUNDINGS)

  • Spend time indoors in air-conditioned areas.
  • Sitting on a regular basis
  • Standing on a regular basis
  • Walking on a regular basis
  • Bending, twisting and/or stooping infrequently
  • Kneeling and/or Squatting infrequently
  • Lifting 25 lbs to 50 lbs
  • Infrequently Reaching and/or lifting overhead
  • Infrequently Climbing stairs
  • Repetitive hand/finger movement on a regular basis
  • Grasping/grabbing with hands infrequently
  • Pushing and Pulling 

OTHER

  • Ability to read and comprehend instructions and information.
  • Professional personal appearance.
  • Excellent verbal/written communication skills.
  • Ability to meet company’s production and quality standards.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of this position. The Company reserves the right to modify this job description at any time with or without notice.

                                                WHY JOIN THE NIELLO TEAM?

Our Vision

To be Northern California’s leading automobile dealer for the products we represent.

 Our Mission

We are committed to providing distinctive automotive products and exceptional service while treating our customers and employees with unyielding integrity.

 Our Core Values

We are a team

We respect each other

We encourage self-improvement

We hold high expectations

We embrace change

We enthusiastically value our customer

We support our community

We offer Comprehensive Benefits and Perks such as:

Kaiser HMO, Sutter Health Plus HMO, Western Health Advantage HMO and HRA plans

401(k) with Company Match

Vision & Dental plans (including orthodontic coverage)

Company paid Life and AD&D

Employee Assistance Program, Paid Time Off, and Paid Holidays

Discounts on Company Products and Services

                                               VOTED BEST PLACE TO WORK

The Niello Company has been recognized by Automotive News an incredible 26 times in their annual look at the Top 100 Best Dealerships To Work For. The Niello Company is proud to have had nine dealerships on this list since the inception of the program, many of which are multi-year and back-to-back recipients. The Niello Company has also been recognized as a Best Place to Work multiple times by the Sacramento Business Journal.