Receptionist

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SUMMARY

Provides administrative and clerical support to the Business Office in the capacity as outlined below.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

  • Reports to work with a positive attitude, on time and ready to work.
  • Maintains high customer satisfaction standards.
  • Maintains a professional appearance.
  • Keeps work area neat and clean.
  • Answer and route all incoming calls to the proper person.
  • Communicate with callers in a professional, friendly and efficient manner, while striving to minimize the time they are on hold.
  • Take thorough messages, indicating the caller’s name, company if applicable, the time and message the caller wishes to leave.
  • Communicate messages to the appropriate parties in a timely manner.
  • Provide basic information to callers who have general inquiries.
  • Assist business office with miscellaneous duties, when time allows.
  • Notify telephone maintenance company of switchboard difficulties

QUALIFICATIONS

  • Ability to communicate effectively.
  • Independently motivated with the ability to work within a team environment.
  • Excellent customer service/satisfaction skills.
  • Organized and computer proficient.
  • Clean DMV.
Location: Business Office in Sacramento, CA
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