Cashier - Maserati

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Please upload either a word or PDF version of your cover letter for this position.
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  1. Application Statement and Agreement

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Summary

Provides administrative and clerical support to the Sales Department in the Capacity as outlined below.

Essential Duties

  • Reports to work with a positive attitude, on time and ready to work.
  • Maintains high customer satisfaction standards.
  • Maintains a professional appearance.
  • Keeps work area neat and clean.
  • Greets customers at the cashier window in a pleasant and professional manner
  • Computes customer bills.
  • Receives cash, checks and credit card payments from customers; records amount received.
  • Makes change and issues receipts to customers.
  • Provides refunds or credit memorandums to customers for returned merchandise or as directed by managers.
  • Reconciles cash drawer daily.
  • Answers customer questions about service performed or products purchased, or refers them to someone who can.
  • Handles customer complaints with integrity and poise and, when necessary, refers dissatisfied customers to the appropriate individuals for resolution.
  • Provides clerical and secretarial assistance to departments as needed.
  • Acts as backup to switchboard operator.
  • Assists in the filing process
  • Processes warranty claims on a timely basis for each franchise or distributor.
  • Processes all warranty paperwork to ensure proper documentation.
  • Flag technician warranty time.
  • Code warranty per manufacturers specifications and guidelines.
  • Verifies criteria required by factory or distributor.
  • Reconciles all warranty receivables with payments through the appropriate accounting schedule
  • Resubmits all rejected claims promptly or receives authorization to write them off.
  • Follows up on payment of outstanding claims
  • Files and maintains all service records as required by the warrantor.
  • Keeps informed of all factory recalls and bulletins

Qualifications

Ability to communicate effectively.

Independently motivated with the ability to work within a team environment.

Excellent customer service/satisfaction skills.

Organized and computer proficient.

Clean DMV.






Location: Business Office in Sacramento, CA
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